At Calneh Collection, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

• Personal Information — name, email address, phone number, shipping/billing address, and payment details when you place an order.
  
• Browsing Information — IP address, browser type, device information, pages you view, and how you interact with our site.
  
• Marketing Data — email preferences and responses if you subscribe to our newsletters or promotions.
  

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.
  
• Communicate with you regarding orders, returns, and inquiries.
  
• Send marketing emails or promotions (if you’ve opted in).
  
• Improve our website, services, and customer experience.
  

Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

• Trusted service providers (payment processors, shipping carriers) who help operate our store.
  
• Legal authorities if required to comply with laws or protect our rights.
  

All third-party services we use comply with data protection regulations.

Cookies & Tracking Technologies

Our site uses cookies to:

• Keep your shopping cart active.
  
• Remember your preferences.
  
• Analyze traffic and improve performance.
  

You can disable cookies in your browser settings, but this may affect your shopping experience.

Your Rights

You have the right to:

• Access or request a copy of your personal data.
  
• Request corrections or deletion of your data.
  
• Opt out of marketing emails at any time.
  

To make any of these requests, contact us at:

📧 support@calnehcollection.com

We aim to respond to all data-related requests within 30 days of receiving them.

Data Security

We use secure servers, encrypted payment gateways, and other industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your data is retained only as long as necessary to provide our services or as required by law — generally not longer than 7 years from your last transaction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. The current version is effective as of September 13, 2025.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Calneh Collection

📧 support@calnehcollection.com

🌐 www.calnehcollection.com